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Qualcomm’s Robotics RB5 Platform Brings Powerful AI-enabled 5G Connectivity to Industrial Robots, Drones, and the IIOT

In AI, Future of Work by Olivier BlanchardLeave a Comment

Qualcomm Technologies, Inc., (NASDAQ: QCOM) just announced its first-of-a-kind 5G Robotics RB5 platform. The natural successor to the successful (4G-based) Qualcomm® Robotics RB3 platform. As Qualcomm puts it, the Robotics RB5 platform aims to “empower developers and manufacturers to create the next generation of high-compute, low-power robots and drones for the consumer, enterprise, defense, industrial and professional service sectors.”

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Amazon’s AWS MetroPlus Chatbot Delivered a Significant Assist to NYC Non-Profit Insurer

In Future of Work, Technology News by Sarah WallaceLeave a Comment

Amazon’s AWS MetroPlus chatbot program, developed free of charge by Amazon with project management help from Bain & Co., delivered a significant assist to a NYC-based non-profit insurer that continues to pay dividends now and into the future. Here’s the backstory there, and a look at how simple solutions like the one developed here often can have far-reaching benefits.

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BMC Strengthens AIOps Through Compuware Acquisition

In Technology News by James KobielusLeave a Comment

BMC’s Compuware acquisition is a clear sign that the mainframe era is winding down. Recognizing that their enterprise customers are distributing IT assets across clouds and need tooling to automate management of it all, they have wisely hitched wagons and beefed up their focusing on self-managing closed-loop IT operations management.

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The Problem With IT Service Desk Automation Isn’t the Technology — Why Service is a Critical Offering

In Technology News by Shelly KramerLeave a Comment

Service desk technology is great, except when it’s not. The problem with service desk automation isn’t the technology, it’s a lack of focus on what really matters: The service part of the equation. Here’s a look at the evolution of IT service management, what to look for in an ITSM solution, and why it’s critical to look beyond the technology itself. But only if you want your implementations to succeed.

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Cisco Prioritizes Re-Skilling the IT Workforce in a Prime Directive

In Digital Transformation, Technology by Ron WestfallLeave a Comment

As Cisco announces a major initiative at re-skilling the IT workforce with upgrades in education programs and new certifications, the company boosts its strategic business growth objectives by taking a proactive approach to the IT workforce. The approach bolsters its overall differentiation as digital transformation rivals like Juniper, Ericsson, and Nokia have not proactively developed re-skilling initiatives or programs.

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The Digitally Transformed Workforce: How to Upskill and Retrain to Retain Talent

In Digital Transformation by Daniel NewmanLeave a Comment

Ever since the first self-checkout stall was introduced to the market, a fear of job loss has become the norm. Now, rumors about further advancements in AI and automation are driving this fear to new heights. In fact, some estimates have even been made that thousands to the millions of employees will lose their jobs. However, it is time our …