What does the future look like for IT jobs? How will innovations in technology affect the IT workforce? Read on.
SMACtalk 76: Robotics and Automation with Don Schuerman, CTO at Pegasystems
In this week’s episode of SMACtalk, hosts Brian Fanzo and Daniel Newman had the opportunity to speak with Pegasystems CTO, Don Schuerman, part of Pega Systems leadership team. During this show we explored Robotics and Automation in the workplace. Perhaps one of the most discussed topics in business today is the role that automation will have on jobs. There is an increasing concern that automation and robots …
Simplify Customer Data Acquisition, Improve Customer Experience!
The customer experience (CX) is increasingly driving business success worldwide. With customers able to share their experiences online in real time, companies in every sector—from retail to healthcare—are realizing CX has the ability to make or break a reputation, and to do it even faster than ever before. Not buying it? Consider this: Research from Forrester shows that in 2016, …