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Juniper Ups SASE Proposition and Stirs Competition with CASB and DLP Additions

In AI by Ron WestfallLeave a Comment

Futurum’s Ron Westfall explores Juniper’s new Secure Edge CASB and DLP capabilities targeted at augmenting the SASE experience by bolstering cloud-based data safeguards, driving policy-based visibility, fortifying SaaS protections, and easing the overall SASE integration process, enabling Juniper to strengthen its competitive position in the tightly contested SASE market.

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Fast Food Robotics Pilot Project Helps Jack in the Box Burger Chain Fill Challenging Staffing Shortages in Tight Labor Market Using Robotic Fryers and Drink Machines

In AI, Future of Work by Todd R. WeissLeave a Comment

Futurum analyst Todd R. Weiss analyzes how burger chain Jack in the Box is conducting a fast food robotics pilot project to try to fill challenging staffing shortages in a tight labor market through the use of robotic fryers and drink machines to better serve hungry customers.

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Five9 Becomes Official Customer Contact Center Software Partner of European Tour Group

In AI, Collaboration by Shelly KramerLeave a Comment

Futurum principal analyst Shelly Kramer explores the news that Five9 has become the official customer contact center software partner for golf’s European Tour group. The partnership is all about leveraging technology to drive innovation as well as making a better experience for all, improving communication and logistics for fans, players, and sponsors. This bodes well in myriad ways, both for the European Tour group as well as for the opportunities this might present for Five9 in the future.