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WalkMe Realize 2022: New Updates and Features for WalkMe Enterprise Take Center Stage

In Technology News by Shelly Kramer and Lauren KirkpatrickLeave a Comment

Futurum principal analyst Shelly Kramer and junior analyst Lauren Kirkpatrick discuss WalkMe Realize 2022 and the recent announcements around WalkMe’s enterprise Digital Adoption Platform. The updates center on data, action, and experience, which will allow users to gain more insight into their enterprise technology usage and drive better employee experiences.

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The Future of Hybrid Work on Microsoft Windows 11 — More Inclusive, Secure, Seamless and Productive

In Technology News by Michael Diamond and Shelly KramerLeave a Comment

Futurum analysts Michael Diamond and Shelly Kramer discuss Microsoft’s The Future of Hybrid Work on Microsoft Windows 11 which introduced and showcased some features and functionality that are easy to get excited about. Helping organizations build more secure, inclusive, and highly productive workplace environments and support employees wherever and whenever they work is obviously the goal, and Microsoft delivers on many fronts in that regard. Here are some of the new features that particularly piqued their interest.

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Five9 Becomes Official Customer Contact Center Software Partner of European Tour Group

In AI, Collaboration by Shelly KramerLeave a Comment

Futurum principal analyst Shelly Kramer explores the news that Five9 has become the official customer contact center software partner for golf’s European Tour group. The partnership is all about leveraging technology to drive innovation as well as making a better experience for all, improving communication and logistics for fans, players, and sponsors. This bodes well in myriad ways, both for the European Tour group as well as for the opportunities this might present for Five9 in the future.

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Shure Announces Intellimix® Room for Microsoft Teams Rooms Expanded Certification

In Collaboration by Shelly KramerLeave a Comment

Futurum’s Shelly Kramer explores Shure’s expanded certification for its Intellimix Room for Microsoft Teams Rooms. The applicable use cases for the Intellimix Room are in instances where the Shure Microflex® Ecosystem is leveraged jointly with video conferencing products from Lenovo, Poly, Logitech, and Crestron. Kramer offers insight on the role that user experience is placing in selection of video conferencing and collaboration solutions and key themes coming out of Enterprise Connect 2022.