Futurum’s Shelly Kramer covers Zendesk maximizing machine learning to improve the features of its platforms with customer sentiment and intent functionality with its newly launched Intelligent Triage and Smart Assist.
Kyndryl Expands Offerings with Kyndryl Bridge, a Platform Designed to Help Customers Accelerate their Digital Transformation Journeys
Futurum analysts Shelly Kramer and Steven Dickens provide their take on Kyndryl Bridge, announced by IT services behemoth Kyndryl and designed to help customers accelerate digital transformation and digital modernization journeys. Kyndryl Bridge is the company’s innovative approach to simplifying IT service delivery and harnessing the power of automation. What’s ahead for Kyndryl and their customers will be exciting to watch play out.
Think You’re Safe Because of MFA? Think Again — Hackers Are Now Raiding the Cookie Jar
Futurum principal analyst Shelly Kramer talks about the new cybersecurity threats stolen session cookies introduce to the malware-as-product marketplace and why relying on MFA is not the panacea some might think.
North Korea’s State-Run “Lazarus” Cybercrime Org Victimizes Coinbase Job-Hunters with Advanced Phishing Attack
Futurum principal analyst Shelly Kramer looks at the terrifyingly innovative ways North Korea’s Lazarus gains access and information through phishing attacks aimed at tech job seekers.
Amazon Sustainability Report 2021: 7 Highlights That Show Amazon’s Commitment to Customers, People, and the Planet
Futurum principal analyst Shelly Kramer dives into Amazon’s 2021 Sustainability Report, discussing seven important highlights from the report and how Amazon is tackling the challenge of sustainability through company-wide efforts that are paying off — both for the company and for its customers. What does this mean as the company and its customers look ahead to the coming year?
BETA Technologies Receives Funding from Amazon’s Climate Pledge Fund
Futurum’s Shelly Kramer covers news of Amazon’s Climate Pledge Fund’s additional investment in BETA Technologies, including how the company aligns with the ecommerce giant’s goals and need to meet customer demands for speed along with sustainability.
Latest Enhancements to Zoom IQ for Sales Give Sales Teams the Intelligence They Need to Close Deals
Latest Enhancements to Zoom IQ for Sales Give Sales Teams the Intelligence They Need to Close Deals
IBM’s Cost of a Data Breach Report Reveals Data Breach Cost Is an All-Time High, Raising Consumer Prices
Futurum principal analyst Shelly Kramer dives into IBM’s annual Cost of a Data Breach Report, done in partnership with Ponemon, exploring the far-reaching impact of data breaches, what the data shows in terms of the rise in instances of security breaches, and the ultimate impact of breaches on consumers.
WalkMe Revenue Rises in Q2 to $59.9M, Up 28% From Q2 2021
Futurum analysts Shelly Kramer and Todd R. Weiss share their insights as WalkMe revenue rises in Q2 to $59.9M, up 28% from Q2 2021, as the Digital Adoption Platform vendor continues to execute on its enterprise-focused strategy, grow its customer base, and impressively drive new sales.
Siemens and Volkswagen Investing $450 Million Jointly in Electrify America
Futurum principal analyst Shelly Kramer takes a look at Volkswagen’s sale of minority shares in Electrify America to Siemens, why it’s needed, and what it might mean for the future of electric vehicles in the US.