While it’s been an exciting week for Five9 with news of its impending Zoom acquisition, the company has made some important updates to practical AI solutions for low-code developments for contact centers that are newsworthy as well. Futurum’s Shelly Kramer walks through the updates and provides her analysis here.
At its recent Inspire event, Microsoft announced Windows 365 and Cloud PC offering. Futurum’s Shelly Kramer walks through the benefits of the offering and highlights security as one of the most attractive features. For more of her insights, check out the article.
PROS launches new SaaS editions of pricing platform, helping solve some serious challenges in the omnichannel commerce world. Futurum’s Shelly Kramer takes a look at the newest PROS offerings and breaks down how AI-powered price optimization and price configurating for quoting can deliver some serious benefits.
Dell Technologies released its annual suit of ESG and social impact reports, Futurum’s Shelly Kramer takes a look at what the company has accomplished over the course of the last year.
Futurum’s Shelly Kramer shares insights on the cancellation of Microsoft’s DOD JEDI contract win, how Amazon’s tenacity paid off, and how changing times mean changing cloud needs for the government. Which is where the Joint Warfighter Cloud Capability (JWCC), a multi-cloud/multi-vendor Indefinite Delivery-Indefinite Quantity (IDIQ) contract, comes in.
The Microsoft Windows 11 has finally, and officially, been confirmed by Microsoft, with the company promising availability as a free upgrade to Microsoft 10 users first, and available in the wild sometime in October, with new hardware running the OS. Futurum’s Shelly Kramer breaks down the nuances of the “next generation of Windows” announcement from Microsoft, clearly focused on ease, productivity, and creativity.
The C3 AI Snowflake partnership is another example of founder and CEO Tom Siebold doing exactly what he said he would do: expand his company’s market presence by way of partnerships. Futurum analyst Shelly Kramer breaks down the details of the C3 AI Snowflake partnership, why it’s a huge win for Snowflake customers, and why smart, strategic partnerships are the path forward.
Cisco’s rebrand of Webex, moving to Webex by Cisco is only part of the exciting changes afoot by the collaboration giant. Futurum’s Shelly Kramer explores the need for solutions that suit our move toward a hybrid workplace, along with thoughts on how Cisco’s focus on innovation, pricing, user experiences, security, and continually improving product innovations is both timely and strategic — and also a necessary one.
Intel’s Michelle Johnston Holthaus’s keynote at the virtual COMPUTEX 2021 event focused on post-pandemic life and Intel’s ongoing commitment to driving innovation. The digitization of everything has been spurred by a pandemic and sped up innovation, as well as brought strains on supply chain. Futurum’s Shelly Kramer covers key announcements made by Intel at the Computex event and takes a look at what Intel is doing to meet the capacity needs of people and businesses moving forward.
Futurum’s Shelly Kramer covers the announcement by Automation Anywhere of early access to its Google Cloud-powered Automation 360 platform for Google Cloud customers. Automation 360 is the first cloud robotic process automation (RPA) solution resulting from the company’s partnership with Google Cloud, with a goal of enabling making automation easier for organizations to embrace and adopt.