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Five9 Q1 Revenue Rises to $182.8M, a 33% Increase YoY, Setting Another New Five9 Revenue Record as the Contact Center Services Vendor Sees Continued Growth

In Technology News by Shelly Kramer and Todd R. WeissLeave a Comment

Futurum analysts Todd R. Weiss and Shelly Kramer examine the latest Five9 Q1 revenue numbers, which saw revenue rise by 33 percent to $182.8 million from $137.9 million a year ago as the cloud-based contact center services vendor continues in growth mode, including a focus on the enterprise customer. This, combined with positive momentum for born on cloud CX/CC solutions that offer flexibility and extensibility not found with legacy solutions bodes well for Five9.

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Casa Systems Scores 5G Marketing Coup with Verizon 5G Core Win and Equity Investment

In 5G by Ron WestfallLeave a Comment

Futurum’s Ron Westfall assesses why Casa Systems supplying 5G Core Network Functions to support Verizon’s public MEC service offering coupled with Verizon’s $40 million equity investment in Casa Common Stock bolster Casa Systems overall 5G ecosystem credibility and demonstrates how 5G openness and architecture can give operators more supplier flexibility in building out their 5G networks.

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IBM’s The Weather Company Max Platform Gains Rich Video Storytelling Tools and On-Air Severe Weather Alerts to Bolster Broadcast Weather Coverage

In Technology News by Todd R. WeissLeave a Comment

The News: IBM’s The Weather Company is adding deep new video storytelling capabilities to its diverse The Weather Company Max platform, giving local and regional broadcasters the ability to quickly create high-quality, customized and real-time digital weather stories and updates that can be brought straight to viewers. The new Max Velocity features are available now, while an additional new Max …

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Fast Food Robotics Pilot Project Helps Jack in the Box Burger Chain Fill Challenging Staffing Shortages in Tight Labor Market Using Robotic Fryers and Drink Machines

In AI, Future of Work by Todd R. WeissLeave a Comment

Futurum analyst Todd R. Weiss analyzes how burger chain Jack in the Box is conducting a fast food robotics pilot project to try to fill challenging staffing shortages in a tight labor market through the use of robotic fryers and drink machines to better serve hungry customers.

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The Future of Cloud is the Network – New Futurum Research Report

In Cloud by Ron WestfallLeave a Comment

In this research report, Futurum Research explores the Cisco Cloud Networking proposition and why it is well-suited for the multi-cloud era, addressing the design, deployment, and operation of a network across and within multiple cloud environments at scale for any application. For IT leaders making decisions about the future of their networks and cloud transformation journeys, the Cisco Cloud Network portfolio should rank high on consideration lists.