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Mitel Announces Subscription-Based Models for All Flagship Platforms

In AI by Shelly KramerLeave a Comment

Futurum’s principal analyst Shelly Kramer explores Mitel’s move to subscription-based models for its flagship platforms. She explores the implications of the move for both customers and for Mitel’s bottom line and how this first of what will likely be many offerings fits perfectly into Mitel’s strategy of meeting customers where they are, serving their present needs, and helping to futureproof their organizations moving forward.

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Top Trends to Watch in UCaaS

In Collaboration by Shelly KramerLeave a Comment

The intersection of business and technology is well traveled in this digital age—and here at Converge, we know that businesses positioned there hold prime real estate. It’s our specialty, in fact, to delve deeply into that relationship and take a look at how technology does and will impact business. What fits better under that umbrella than the topic of Unified …

Is Unified Communications, Unifying Communications

In Technology by Daniel Newman1 Comment

In the integration space, particularly the AV integration space, unified communications (UC) has long been a highly discussed, yet rarely understood topic. For many years, AV professionals have been debating about what is included in a unified communications solution—is it voice and video? Does it include messaging or presence? What about real time web collaboration? And how is social media …