View Post

AI and CRM: Will Customer Management Get Easier?

In AI, Technology by Daniel NewmanLeave a Comment

If customer experience is the center of digital transformation, customer relationship management (CRM) must be central to managing that experience. The following are a few ways companies are using AI with their CRM platforms to improve customer management and how software companies are creating solutions to meet the needs of their customers.

View Post

How Technology is Transforming Healthcare

In Technology by Shelly KramerLeave a Comment

Technology is transforming healthcare at a rapid pace. From direct-to-consumer products that can allow patients to track and monitor their own health, to the impact telehealth is having on rural healthcare, to how wearables and AI are changing the game when it comes to patient care, to how AI and machine learning are diagnosing PTSD — there’s much to be excited about.