View Post

Amazon’s AWS MetroPlus Chatbot Delivered a Significant Assist to NYC Non-Profit Insurer

In Future of Work, Technology News by Sarah WallaceLeave a Comment

Amazon’s AWS MetroPlus chatbot program, developed free of charge by Amazon with project management help from Bain & Co., delivered a significant assist to a NYC-based non-profit insurer that continues to pay dividends now and into the future. Here’s the backstory there, and a look at how simple solutions like the one developed here often can have far-reaching benefits.

View Post

Microsoft Azure Scoops up Metaswitch in Bid to Make Azure the Meta-5G Edge Cloud

In Cloud, Technology News by Ron WestfallLeave a Comment

Microsoft Azure is making the solid bet that the dual acquisitions of Metaswitch and Affirmed Networks will strengthen the Azure portfolio in providing virtualized network software and voice/data/unified communications solutions aimed at operator 5G edge hybrid cloud demands, but must show its ongoing portfolio expansion will not scare off many potential CSP customers and supplier partners.

View Post

The ADTRAN SD-Access Portfolio Showcases its German and French Connections

In Technology News by Ron WestfallLeave a Comment

ADTRAN’s recent string of major operator wins in Germany and France fortifies its ability to drive more operator consideration of its SD-Access portfolio, particularly in fulfilling the distinct fixed access needs of operators in Europe. ADTRAN is now better positioned to compete against Huawei, ZTE, and Nokia in the tightly contested European fixed access market.