The recently announced Microsoft Digital Contact Center Platform is a new solution designed to improve customer care. Futurum’s principal analyst Daniel Newman breaks down its capabilities and what we can expect over the next few quarters.
Amazon Alexa Live 2022 Featured Exciting Updates for Smart Home and Connected Devices and Big Developer Incentives
Futurum analyst Michael Diamond discusses some of the key announcements made at the Amazon Alexa Live 2022 event and explores how he expects those announcements to increase Amazon Alexa’s partner ecosystem as well as serving to create greater entanglement for users in the future.
Red Hat Collaborates with ABB on Industrial Edge Computing Offering
Futurum senior analyst Steven Dickens provides his take on the announcements this week from Red Hat about the company’s collaboration with ABB on industrial edge computing offering.
Google Continues to Strengthen its Vertical and Ecosystem Focus by Creating its Google Public Sector Division
Futurum analyst Michael Diamond discusses Google Cloud’s newly added Google Public Sector division that is targeting the federal, state, and local government markets that should bear fruit for Google Cloud in the future.
Qualcomm, Ericsson, and Thales: Power Trio Taking 5G on a Space Trip
Futurum’s Ron Westfall explores why the power trio of Qualcomm, Ericsson, and Thales can advance the adoption of standardized 5G NTN through testing and validating that LEO satellites can deliver 5G connectivity throughout remote areas and challenging geographic areas such as oceans and dense forests to 5G smartphones effectively ushering in the next incarnation of satellite phones.
NEC Aspires to Accelerate Open RAN 5G Integration
Futurum’s Ron Westfall assesses why NEC’s acquisition of Aspire Technology strengthen its hand in the nascent Open RAN market segments, boosts sales and marketing prospects for Netcracker, and can help advance integration and interoperability assurances across intricate Open RAN 5G environments.
STMicroelectronics, GlobalFoundries Building New Chip Plant
STMicroelectronics and GlobalFoundries are building a new European chip plant that will crank out another 620,000 chip wafers by 2026 to expand production.
FedEx Data Centers, Mainframes Shuttering in 100% Cloud Move
Futurum analyst Todd R. Weiss and fellow Futurum analysts explore FedEx’s move to shut its data centers and mainframes by 2024 and take its IT operations to the cloud to save $400 million a year as it battles its competitors in a fierce shipping and logistics marketplace.
Google Cloud Open Source Expertise Now for Sale to Customers
Futurum analyst Todd R. Weiss looks at how Google Cloud’s open source expertise will be sold to customers on a subscription basis starting in Q3 as the company moves to market its own vetted open source code as a service.
IBM Acquires Databand.ai to Improve Data Observability
Futurum’s principal analyst Daniel Newman explores IBM’s acquisition of Databand.ai, a leading data observability software provider, offering insight on how this software will improve IBM’s existing observability solutions.