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Five9 Becomes Official Customer Contact Center Software Partner of European Tour Group

In AI, Collaboration by Shelly KramerLeave a Comment

Futurum principal analyst Shelly Kramer explores the news that Five9 has become the official customer contact center software partner for golf’s European Tour group. The partnership is all about leveraging technology to drive innovation as well as making a better experience for all, improving communication and logistics for fans, players, and sponsors. This bodes well in myriad ways, both for the European Tour group as well as for the opportunities this might present for Five9 in the future.

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Automation Anywhere, Google Cloud Partner to Expand RPA Use in the Enterprise

In Cloud by Shelly KramerLeave a Comment

Automation Anywhere and Google Cloud have announced a partnership designed to expand RPA use in the enterprise. Futurum’s Shelly Kramer explores the partnership, its benefits, and the fact that RPA is, without question, a foundational part of digital transformation. That’s exactly the reason we are seeing much movement in the industry as a whole, especially among Big Tech.