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10 Stats Linking Employee Experience with Customer Experience

In HR Tech by Shelly KramerLeave a Comment

I ran across an infographic in a Forbes article recently, exploring the 10 stats linking employee experience to customer experience. It really is a thing, you know—employee experience impacts customer experience, in more ways than you might realize. When companies focus on creating culture and providing a great employee experience, it affects every aspect of the business, including the customer …

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Using Technology for Better Talent Management

In HR Tech by Daniel NewmanLeave a Comment

One of the easiest ways to get lapped in digital transformation is to focus so heavily on technology that you forget to focus on your people. After all, every technological change can cause ripple effects in how teams operate and the types of man-power support they need to run efficiently. It simply makes no sense to adopt new tech without …

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The Digitally Transformed Workforce: How to Upskill and Retrain to Retain Talent

In Digital Transformation by Daniel NewmanLeave a Comment

Ever since the first self-checkout stall was introduced to the market, a fear of job loss has become the norm. Now, rumors about further advancements in AI and automation are driving this fear to new heights. In fact, some estimates have even been made that thousands to the millions of employees will lose their jobs. However, it is time our …

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Say Yes to Gamification

In Technology by Meghan M. Biro3 Comments

Gamification is proving to be an effective tactic to help motivate employees and increase engagement. A dedicated workforce can be your greatest asset and — whether it’s because of lower employee turnover or increased productivity. That’s why employers are often looking for innovative ways to improve their workplace culture, and some are even adding fun gaming elements to help stimulate …

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Can Machine Learning Make HR Better?

In Technology by Meghan M. BiroLeave a Comment

Are you familiar with deep learning? Deep learning describes the ability for artificial intelligence (AI) algorithms to learn from our behavior using brain-like structures called neural networks, and it’s changing the field of human resources in significant ways. AI programs can predict outcomes based on past experiences fed into the program. Because AI can recognize patterns and analyze data at …

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Artificial Intelligence and HR: The New Wave of Technology

In Technology by Meghan M. Biro2 Comments

It’s no secret that I love technology. From the domination of mobile to the latest in recruitment tools and gamification, and how video and live streaming is having an impact on hiring and training—changes are afoot that many of us couldn’t have imagined 15 or so years ago. And I love it all. The reason this “tech meets HR” marriage …

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The LinkedIn Microsoft Merger: How it Could Disrupt HR

In Business and Leadership by Meghan M. BiroLeave a Comment

On Monday morning, June 13th, the world woke up to the news that Microsoft had acquired LinkedIn. It was the third largest acquisition in the history of the tech industry. In layman’s terms? It was HUGE!!! When the world’s largest software maker snaps up the world’s largest professional recruiting social network, people sit-up and take notice. And many of those …

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How HR Can Recruit for IT Departments of the Future

In CIO/IT by Meghan M. BiroLeave a Comment

I’ve written a lot about Millennials and the massive impact they are having on the future of work. The largest generation in today’s workforce, they are the generation perfectly matched to ride the wave of digital technology and mobility that came of age more or less at the same time they did, and they’ve helped turn traditional business practices on …

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Move HR to the Cloud and See the Difference: 5 Reasons to Switch

In Cloud by Meghan M. BiroLeave a Comment

Businesses are switching to the cloud faster than you can say, “I hate my filing cabinet,” and for good reason. Cloud technology can significantly improve a broad range of business processes. From the back office to the front desk, cloud technology is transforming the way we work–for the better. Take human resources. HR is seeing significantly positive results from switching …

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How Mobile Technology Impacts the HR Industry

In Mobility by Meghan M. BiroLeave a Comment

We use mobile devices for nearly everything, from shopping and researching to scheduling our daily lives. In fact, more than 85 percent of U.S. Millennials own a smartphone and use it frequently throughout the day. Businesses are already optimizing their use of mobile technology to reach their customers, and to make their employees work lives more efficient, but there’s one …