Here are 4 metrics brands should keep their eyes on in order to deliver a great customer experience to customers.
Oracle Commerce: Unpacking the Business in the Wake of Misinformation
A recent report showed Oracle Commerce and its cloud product to be missing the mark, but in reality, it is heading in the right direction.
ADTRAN Goes FWA to Broaden Residential Broadband Mass Appeal
ADTRAN’s new MetNet 60GHz solution is providing exactly what CSPs require to push residential broadband to their most challenging to serve customers and environments. ADTRAN’s MetNet 60 GHz solution is not gated by the underlying physical infrastructure, which has limited the deployment range of fixed access broadband technologies like FTTH. Fixed wireless services are becoming an invaluable compliment to fiber and fiber extension networks in terms of reaching any potential residential or business customer with gigabit capable services, no matter where they are located.
NVIDIA Announces Arm Acquisition and it’s a Really Big Deal!
NVIDIA and ARM have been locked in talks, but yesterday’s announcement brings together a powerful combo of NVIDIA’s GPU portfolio with ARM’s CPU.
Red Hat Marketplace: A Win for IBM and Hybrid Cloud Adoption
IBM launched the Red Hat Marketplace, a one-stop-shop to find, try, buy, deploy, and manage enterprise applications in hybrid IT environments.
Amazon Hiring Spree Continues With September 16 Career Day
Amazon is further committing to adding as many as 33,000 more employees and coaching more than 20,000 at its September 16 career day.
Nobody is Cutting Slack any Slack after Another Uninspiring Quarter
With Zoom, Cisco and Microsoft seeing explosive growth, Slack has been steady and boring and with COVID-19 that simply shouldn’t be the case.
Marvell and TSMC Show that Size Does Matter
The Marvell-TSMC collaboration is set to pay long-term dividends for both companies. Marvell fortifies its ability to further differentiate the OCTEON portfolio in areas such as gate density, performance, and power efficiencies to drive innovation across the data infrastructure market. In turn TSMC validates its 5nm foundry credentials to further boost its supply chain influence throughout the semiconductor market – a win-win collaboration for both companies.
Cisco and ServiceNow Integrate for Workplace Contact Tracing — An Opportunity and a Challenge
Cisco and ServiceNow collaborate by integrating Cisco’s indoor location services platform, DNA Spaces, with ServiceNow’s contact tracing and workplace safety application. The vendors’ goal is to improve contact tracing during the COVID-19 pandemic. There are no doubt some challenges ahead, but this integration also presents some customer acquisition opportunities for both companies that make this partnership interesting.
Telehealth Visits Decline: Providers Recalibrate
Telehealth visits only comprise 21% of doctor visits compared to 69% in April. After ramping up for virtual appointments, providers are now readjusting to more in-person care again. The good news in all of this is that the result of the COVID-19 pandemic caused heightened awareness of telehealth, and it required providers to lay a foundation to provide this service. This will benefit patients in the long run.