Futurum analysts Daniel Newman and Todd R. Weiss share their insights as ServiceNow’s revenue hits $1.75B in Q2 2022, up 24% YoY, showing positive results during turbulent times in the markets.
Pega’s Everflow Acquisition Brings Intuitive Process Mining to Hyperautomation Solutions
Futurum’s principal analyst Shelly Kramer covers the news out of Pegaworld iNspire 2022 event around Pega’s acquisition of process mining software company Everflow. This is a potent combination of capabilities that has the potential to create a truly complete hyperautomation solution for enterprises seeking to streamline and optimize their processes.
Salesforce Flow Automation Suite Expands with Addition of Impressive New Features
Futurum’s principal analyst Shelly Kramer explores recently announced additions to Salesforce Flow and the significance of their impact on workflow automation, worker empowerment, and customer experience.
ServiceNow Q1 Total Revenue of $1.76B Up 29% YoY, Subscription Revenue of $1.67B Up 29% YoY, as ServiceNow Beats Analyst Revenue and EPS Estimates
Futurum analysts Todd R. Weiss and Daniel Newman dive into ServiceNow Q1 financials, which saw ServiceNow’s total revenue rise to $1.76B, up 29 percent YoY, and subscription revenue rise to $1.67B, up 29 percent YoY, as the workflow automation platform vendor beat analyst revenue and EPS estimates for the quarter.
Five9 Q1 Revenue Rises to $182.8M, a 33% Increase YoY, Setting Another New Five9 Revenue Record as the Contact Center Services Vendor Sees Continued Growth
Futurum analysts Todd R. Weiss and Shelly Kramer examine the latest Five9 Q1 revenue numbers, which saw revenue rise by 33 percent to $182.8 million from $137.9 million a year ago as the cloud-based contact center services vendor continues in growth mode, including a focus on the enterprise customer. This, combined with positive momentum for born on cloud CX/CC solutions that offer flexibility and extensibility not found with legacy solutions bodes well for Five9.
Workplace Automation — Changing Processes Across Departments
Automation is slowly taking over some functions in the workplace. Here are the departments that are seeing the most change and what it means for you.