When it comes to business, data is everywhere. All parts of a business from innovation to marketing produce data and sometimes in huge quantities. In a world where the customer experience reigns supreme, the IoT is front and center and AI is set to change business altogether, data is the backbone. How is your company going to deal with all …
3 Ways to Embrace Digitization to Improve Productivity
Going back to Economics 101, productivity is the stimulus that our economy needs. When productivity increases, wages and standards of living follow suit, causing the demand for goods and services to increase along with them. In a world where technology advances on a daily basis could we really be seeing a decline in productivity? You bet. According to a recent …
Accounting for Change: Why Finance Should Lead Technology Adoption
It’s difficult to discuss digital transformation without mentioning sales and marketing. Both business units are usually at the forefront of tech adoption due to their entrenchment in the customer-driven change market, while finance is sometimes left to swim on its own. However, if businesses want to achieve true digital transformation and remain competitive it’s imperative that finance and accounting keep …
Using VR and Digital Signage Together to Propel Your Business
It is a well-heard rumor that virtual reality is going to take over anything and everything in its path. However, it is safe to say that although VR will bring about many changes, some things are better together. Is VR a threat to digital signage? No. In fact, VR and digital signage should be working together to create immersive and …
4 Technologies Driving the Future of Customer Experience
Customer experience. I am sure you’ve discussed improving your CX at least once this year—and if you haven’t you probably should. The truth is, 2018 is the year of the customer experience and customer satisfaction. Why? According to Salesforce, 75 percent of consumers expect a consistent experience wherever they engage and 87 percent of consumers think brands need to do …
3 Ways Blockchain Can Help Combat Fraud
Blockchain was originally developed to prevent fraud in digital currency exchanges. But fast forward to 2018, and many industries are finding that blockchain serves endless protective and even disruptive use cases for their businesses—ones that could change processes and wipe out both fraud and “the middle man” altogether. Let’s take a look at three ways Blockchain can help combat fraud. …
Making the Case for Omni-Commerce Strategy and Platform
In today’s tech-fueled marketplace where customers shop and search online and expect efficient, effective user experiences, there is one hard and fast rule: Embrace digital if you want to compete. And yes, that applies to your B2B wholesale distribution business as much as it does to a consumer-focused B2C business. Why? Your customers, channel partners, distributors, and prospective customers—and everyone …
4 Industries Expected to See Changes from Advanced Robotics
Awhile back, I talked about the role the Internet of Things (IoT) is playing in creating a new, fourth industrial revolution—one where logistics, manufacturing, quality assurance, and assembly jobs can be done tighter, faster, and better with the help of automation, AI, and the IoT. The truth is, however, the term industrial revolution implies that just one single industry is …
How Blockchain Will Disrupt Banking
Blockchain will undoubtedly have an impact on the financial services industry and a big question today is how Blockchain will disrupt banking. Will Blockchain do for banking (and transactional services in general) what the internet did for media? How will banking evolve as Blockchain matures and continues to gain traction in the marketplace? Blockchain sounds complicated but at its most …
6 Reasons Millennials are Pushing for Smarter Workplaces
With all the technology boosts in the past couple of years, you could assume that offices have become the epitome of smart. We are not there yet—but we are getting close. We are rapidly moving into an era of smarter workplaces and millennials are pushing us closer and closer. A study completed by Penn Schoen Berland found that 82% of …