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Technology’s Disruption of the Restaurant Industry—Are Restaurants Prepared?

In Technology by Shelly KramerLeave a Comment

I was in New York City this past week and eating most every meal out made me think about how prime the restaurant is for disruption, and also how slowly it’s moving toward adopting technology to make the dining experience a better one for customers. With digital channel sales predicted to make up some 30 percent of all restaurant transactions …

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Six Steps to Make a Massive Five Year Turnaround — Lessons from Sprint

In Digital Transformation by Daniel NewmanLeave a Comment

Sprint had been on the brink of death. From 2009 to 2015, the company went from a solid third place among mobile phone providers to dead last. It was then the company decided on a comeback. Their six-step plan, reminiscent of other successful digital transformation strategies, has already shown signs of progress and growth. While at Pegaworld this year, I …