View Post

Sevis Systems eCallme! Platform Gets New Call Security and Customer Engagement Features Designed for Enterprises

In Security by Olivier BlanchardLeave a Comment

The Sevis Systems eCallme! Platform continues to evolve with new call security and customer engagement features that are designed for enterprises. These are much-needed, especially in the enterprise space, as it relates to protecting against the spoofed call process and providing identity protection assurance for customers.

View Post

Sevis Systems’ Trusted Caller ID Solution Aims to Restore Enterprise Control Over Broken Mobile Caller ID Experiences

In Mobility, Technology by Olivier BlanchardLeave a Comment

Sevis Systems’ Trusted Caller ID solution aims to restore enterprise control over broken mobile caller ID experiences. Futurum’s Olivier Blanchard walks through Sevis’ Systems new offering and its value proposition of helping enterprises not only achieve significant operating cost savings within their contact centers, but also potentially deliver better customer experiences.

View Post

How to Create More Meaningful Connections in a Remote World

In Business and Leadership by Shelly KramerLeave a Comment

In this episode of Future of Work Talk and the Futurum Tech Webcast, host Shelly Kramer is joined by Shameem Smillie, the Director of Global Contact Center Solutions at Mitel for a conversation around connection, personalized customer experiences, and what ‘meaningful connections’ mean in a digital world, what the future of work looks like in post-pandemic times — and some practical ways businesses can think about strengthening their communication skills.