If you’re wondering if we’ll see a financial shake-up in 2019, the answer is yes—at least when it comes to digital transformation. We will see big changes this coming year, especially for the banking giants, many of which have operated with a legacy-era brick-and-mortar mindset for hundreds of years. The truth is, consumers now have so many options when it …
Top 4 IT Business Resolutions for 2019
Digital transformation was never meant to be a one-time thing. Just as the new year brings a time of reflection in our personal lives, it also ushers in an opportunity for reflection for our businesses—especially in the area of technology. If you’ve never made any IT business resolutions, now is the perfect time to start. While on a personal level, …
Why We Should Be Watching China’s Tech Boom
Things happen quickly in digital transformation—and not just in terms of digital disruptions. A few years ago, it seemed China was lagging behind in digital transformation—content to produce copycat apps and services but not investing in their own innovative piece of the digital marketplace. Fast forward to 2019, and China has become a true global powerhouse, accounting for 40 percent …
Getting Employees Onboard with Data: It Doesn’t Have to Be Scary
Let’s face it. Your employees might not be on board with big data just yet. Data can be intimidating to those who don’t consider themselves math people. It can also frustrate those who don’t yet believe in data-backed decision-making. So how do you go about getting employees onboard with data? It may not be as difficult as it seems. Selling …
Are Privacy Concerns Halting Smart Cities Indefinitely?
It looks like the design of today’s smart cities may not be smart enough. In October, Ann Cavoukian, the Director of Privacy for Alphabet’s Sidewalk Labs smart neighborhood project in Toronto, resigned after learning that not all data collected from residents would be de-identified at the source. In her resignation letter, Cavoukian likened the project to a “smart city of …
Top 6 Digital Transformation Trends in Healthcare for 2019
Remember the days where you would schedule a doctor’s appointment only to get there and wait for a couple of hours? If you had any tests done, it would take days to get results back and often you’d have to go back to the office and wait all over again? Thankfully that’s a bygone era. Driven by the need for …
Making Data Work For You: 6 Steps To Limit Bias In Your Big Data
You can’t succeed in business today without the use of big data. In fact, I’ve long been a believer that data-backed decisions are essential for effective digital transformation. Not only does data help you learn a lot more about your customers—often in real time—it can also help speed up otherwise slow and taxing approval processes. Together, that creates a better …
Blending Technology and Humanity: How Global Brands Use AI to Improve Business
As we move ahead in digital transformation, the cream of the customer-centric crop will rise to the top, finding new and better ways use AI to serve their customer base while also improving efficiencies. Indeed, a recent study showed nine in 10 of surveyed companies are enhancing their AI services. When it comes to tech and humanity, we’re seeing a …
Top 7 Digital Transformation Trends in Legal for 2019
Last year we took a look at the top digital transformation trends in several industries. This year, we’re revisiting those trends to find out: Have things changed? Stayed the same? Any major unexpected disruptions? In law, as in many other industries, the results are a mixed bag. As we noted in last year’s piece, the legal industry has been fairly …
Top 4 Digital Transformation Trends in Retail for 2019
Perhaps no other industry is as impacted by customer demand as retail. Today’s customers want immediate, easy, 24/7 shopping experiences—and they want it yesterday. Last year, we made some projections about what we’d see in retail in 2018. Some of those panned out big time (mobile shopping, e-Commerce, data collection) while others lagged behind (VR headsets still haven’t quite caught …