In this age of digital-everything, user experience (UX) reigns supreme. Whether we’re talking about targeting your client-facing marketing initiatives, strengthening your employee-facing communications via collaboration tech, or anything in between—it’s all about the end user. Perhaps nowhere is this more evident than in the world of video conferencing. How are video technology companies working to make end user experiences seamless …
Virtual Reality: The Potential Impact on Commerce
When it comes to virtual reality (VR), the retail market is finally getting its footing. Many believe v-commerce has the potential to become “the next major disruptor” in the retail space, with companies like Tommy Hilfiger, eBay, and Volvo banking on its potential for enhancing the customer shopping experience. Whether searching for a shirt, car, or home, it’s clear that …
Simplify Customer Data Acquisition, Improve Customer Experience!
The customer experience (CX) is increasingly driving business success worldwide. With customers able to share their experiences online in real time, companies in every sector—from retail to healthcare—are realizing CX has the ability to make or break a reputation, and to do it even faster than ever before. Not buying it? Consider this: Research from Forrester shows that in 2016, …
3-2-1, Switch: How to Roll Out New HR Tech Without Disruption
Choosing the best HR technology is vital to your company’s efficiency and effectiveness. Just as important as the HR tech itself is how well you roll out the technology within your organization. Your adoption of new HR technology should be happening often enough to keep pace with advancements in the HR marketplace—which means you’re probably working hard at mastering the …
Moving to Virtualized Desktop Environments
I still remember the excitement of logging on to my first remote desktop more than a decade ago. The magic of sitting in my house and using the exact same files and software I had at the office—it felt like a holy miracle! No more lugging my external drive back and forth to my workplace, no more heavy computer bags …
Blurred Lines: Developing Mutually Beneficial Digital Ecosystems
It seems like there’s always a new buzzword to describe what’s happening to our personal and professional lives because of technology. Whereas we once summed up the change with the phrase digital transformation, we’re now up to creating a living, breathing digital ecosystem—and recent studies show a majority of today’s companies aren’t built to survive it. Think about cities like …
Technology and Business Review: March 25, 2017
Every week is an exciting week when it comes to what’s happening in the tech space. Here are the stories we found most interesting this week in tech and business. Huawei reportedly in talks with AT&T over US smartphone distribution. Huawei is looking to penetrate the US market and now its reported to be in talks with AT&T to distribute …
Five Vital Elements for Disaster Plan Success
A disaster recovery (DR) plan is an essential part of your company’s Business Continuity Plan (BCP), the living document that details how your organization guards against future disasters—ranging from viruses to terrorist attacks to hurricanes and natural disasters. And while people often use the terms business continuity and disaster recovery interchangeably, the two mean very different things. A BCP is …
Top Five Digital Transformation Trends in Health Care
Technology is changing every industry in significant ways. To help frame how, I’m starting a new series discussing top trends in various markets. First up: Healthcare. No one can dispute technology’s ability to enable us all to live longer, healthier lives. From surgical robots to “smart hospitals,” the digital transformation is revolutionizing patient care in new and exciting ways. That’s …
How Shadow IT Can Threaten Compliance
In an effort to be more productive and connected, employees are taking it upon themselves to seek technology solutions that fit their workplace needs, and as a result, are inadvertently creating serious challenges for their IT teams. The number of employees bringing personal mobile devices into the workplace and using them as business devices has exploded; the number of people …