Futurum principal analyst Shelly Kramer explores ServiceNow’s acquisition of Hitch Works, the updated capabilities that will be integrated with the Now Platform, and how this will impact ServiceNow’s customers in beneficial ways, especially as it relates to helping address talent gaps.
Futurum analyst Steven Dickens provides his take on ServiceNow’s Knowledge 2022, the company’s customer-facing events. ServiceNow looks to drive aggressive growth and is betting on its newly upgraded Now Platform to not only help underpin the growth, but also transition into more service workflows.
Futurum analysts Todd R. Weiss and Daniel Newman dive into ServiceNow Q1 financials, which saw ServiceNow’s total revenue rise to $1.76B, up 29 percent YoY, and subscription revenue rise to $1.67B, up 29 percent YoY, as the workflow automation platform vendor beat analyst revenue and EPS estimates for the quarter.
Futurum’s Shelly Kramer explores ServiceNow’s Now Platform San Diego release, providing insight on new features and the increased focus on hyperautomation and RPA.