A faulty database led to Salesforce experiencing its biggest outages ever on Friday, when it was forced to shut down large parts of its infrastructure.
Why Marc Benioff’s AI Bet Will Power Salesforce’s Next Wave of Growth
In September 2016, Salesforce.com unveiled its artificial-intelligence solution — dubbed Einstein — as the ultimate companion to helping businesses manage their relationships with customers. With the exponential growth of data and Salesforce’s desire to become more predictive and prescriptive along every step of the customer journey, CEO Marc Benioff saw the integration of AI as a natural next step in …
Always On World Means Tech Companies Need to Organize the Cloud
What does an “always-on” world need? To make our hyper-connected world go round, it needs more mobility, data, access, tools, and collaboration. We live in an era of tools and apps. Accounting, email marketing, customer service, project management—literally every area of your business has access to apps to streamline business operation. As business becomes more demanding and complex, organizations fight …