Futurum analysts Daniel Newman and Todd R. Weiss share their insights as ServiceNow’s revenue hits $1.75B in Q2 2022, up 24% YoY, showing positive results during turbulent times in the markets.
ServiceNow’s Acquisition of Hitch Works Will Help Customers Address Talent Gaps
Futurum principal analyst Shelly Kramer explores ServiceNow’s acquisition of Hitch Works, the updated capabilities that will be integrated with the Now Platform, and how this will impact ServiceNow’s customers in beneficial ways, especially as it relates to helping address talent gaps.
ServiceNow Knowledge 2022: ServiceNow Plots a Path to Breakout Growth
Futurum analyst Steven Dickens provides his take on ServiceNow’s Knowledge 2022, the company’s customer-facing events. ServiceNow looks to drive aggressive growth and is betting on its newly upgraded Now Platform to not only help underpin the growth, but also transition into more service workflows.
ServiceNow Knowledge 2022 Update: ServiceNow’s Workplace Indoor Mapping is Wayfinding Tech Designed to Improve the Hybrid Work Employee Experience
Futurum’s principal analyst Shelly Kramer covers news out of ServiceNow’s Knowledge 2022 event last week on the addition of Workplace Indoor Mapping wayfinding technology to the company’s Now Platform. This wayfinding tech is designed to enable employers to address the unique challenges of hybrid work environments and improve today’s employee experience — and it’s pretty cool.
ServiceNow Releases Now Platform® San Diego with New RPA Features
Futurum’s Shelly Kramer explores ServiceNow’s Now Platform San Diego release, providing insight on new features and the increased focus on hyperautomation and RPA.
ServiceNow Acquires DotWalk with Aims to Speed up Platform Upgrades
ServiceNow acquired DotWalk, a company that automates testing and upgrades for the Now Platform with the aim of making it easier for customers to stay on top of technology maintenance. Futurum’s lead analyst Daniel Newman breaks down this announcement and what it means for the future of ServiceNow.
ServiceNow Announced New ESG Solution with Aim to Help Companies Make a Better World
ServiceNow announced a new Environmental, Social, Governance (ESG) Solution powered by the Now Platform with an aim to help companies work on ESG programs and initiatives across the enterprise.