70 percent of transformations fail due to lack of engagement. To improve those numbers, businesses are turning to gamification techniques. Here’s why it works:
5 Reasons Workplace Gamification Works
70 percent of transformations fail due to lack of engagement. To improve those numbers, businesses are turning to gamification techniques. Here’s why it works:
Real-Time Feedback and Gamification Drive CX in the Call Center
I have a friend who worked in a call center for quite a while early in her career. Call centers are not for the faint of heart, I assure you. Center employees bear the brunt of the stress, anger, and frustration of customers but rarely have the authority to do much about it. Wait too long to give positive feedback to a …
Gamification, Not Just for Employees but Customers Too!
Pokémon GO was annoyingly addictive. (I speak from experience.) But even more than that, it was marketing at its best. The game got Pikachu back on the maps of children and adults alike—literally—and is estimated to have earned $500 million in just 60 days. If gamification can do that for a child’s card game, imagine what it could do for …
Say Yes to Gamification
Gamification is proving to be an effective tactic to help motivate employees and increase engagement. A dedicated workforce can be your greatest asset and — whether it’s because of lower employee turnover or increased productivity. That’s why employers are often looking for innovative ways to improve their workplace culture, and some are even adding fun gaming elements to help stimulate …
HR: It’s Time to “Level Up” with Gamification
Gamification – using game-play elements in a nongame activity – is trending across a range of industries. For a while, HR professionals were excited about its potential to improve employee engagement and training, but adoption rates have been slow. Isn’t it time for HR to “level up” with gamification? Consider this. In January 2016, U.S. employment engagement rates remained sluggish …
Workplace Gamification: The Service Companies Need from Their MSP
All work and no play makes Jack a dull boy. Well, not anymore. Gamification is the hot new trend many organizations are using to increase the level of employee engagement in the workplace. For the uninitiated, gamification means introducing game-thinking in non-game environments. In the case of workplace gamification, common elements—like competition, rewards, and storytelling—are “borrowed” from traditional games and …