Futurum’s principal analyst Shelly Kramer examines the impact of Zoom for Government achieving Provisional IL4 Authorization from the Department of Defense and why that’s an important accomplishment for the video conferencing and collaboration leader.
Communication Changes in the Digital Transformation
Most businesses have undergone a digital transformation. Here’s how communication has shifted in recent years.
The Case for Emotionally Intelligent AI
Majority of communication is not spoken and as AI becomes more ubiquitous need it to be emotionally intelligent enough to understand us. Here’s why.
Communication Changes in the Digital Transformation
Usually, when we think of digital transformation, we think of the cool technologies—artificial intelligence, big data, machine learning—that help our businesses run faster and smoother. But those technologies do more than enhance our productivity. They also change how we communicate—with our fellow employees and with our customers. It would be easy to chalk all the communications changes up to “mobility”—the …
Time for Chatbots to Get Smart
When you imagine the ideal chatbot, what do you picture? The bot in your mind’s eye may resemble something along the lines of blockbuster movie favorites like Baymax from “Big Hero 6,” “Wall-E’s” EVE, or my personal hero, C-3PO. You probably didn’t imagine a small tower that lives on your shelf, like Alexa; a virtual being that resides in the …
4 Questions To Ask Before Implementing a Big Data Strategy
Data streams are constantly flowing from the technology we use in our daily life. Phones, televisions, computers, credit cards and even sensor-equipped buildings are all contributing to the data stream. And all this data is not only growing in volume, but it’s growing at a monstrous speed, doubling in size every two years. It is predicted that the data we …
What’s driving the rise of cloud marketplaces?
Every major tech company, distributor, and large SaaS provider is getting into the cloud marketplace game. And it’s only getting bigger. Analysts are positive that cloud computing will continue to grow in all areas, including software, hardware, IT outsourcing, and supporting the latest innovations.Forrester predicts the public cloud marketplace will reach $191 billion by 2020. This makes sense as cloud …
What Future Ready Enterprise Means to Me
We are in a world that knows no bounds. Technology is driving the growth engine, helping small companies become large enterprises faster than ever before. Companies like Uber and Airbnb quickly grew from humble startups to major market players in their industries. What catapults their growth? It’s that these brands have an eye for the future. This insight works in their benefit. However, …
The Role of Technology in Employee Advocacy
There is no question about it, with the mainstreaming of social media and mobile technology, your employees are more highly connected than ever. Add the recent workplace trends of BYOD and remote working, and we have blurred the lines between work and leisure. We now experience almost zero transition between professional and personal lives — almost around the clock. This …
Can Big Data Steer Us Wrong?
We talk incessantly about the importance of big data to drive better business decisions and outcomes. Marketers, managers, business owners, thought leaders – just about everyone is spending inordinate amounts of time debating big data. Why? It’s because companies engaging in data projects are doing better than those that are not. The proof is out there for everyone to see. …