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10 Stats Linking Employee Experience with Customer Experience

In HR Tech by Shelly KramerLeave a Comment

I ran across an infographic in a Forbes article recently, exploring the 10 stats linking employee experience to customer experience. It really is a thing, you know—employee experience impacts customer experience, in more ways than you might realize. When companies focus on creating culture and providing a great employee experience, it affects every aspect of the business, including the customer …

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Using Technology for Better Talent Management

In HR Tech by Daniel NewmanLeave a Comment

One of the easiest ways to get lapped in digital transformation is to focus so heavily on technology that you forget to focus on your people. After all, every technological change can cause ripple effects in how teams operate and the types of man-power support they need to run efficiently. It simply makes no sense to adopt new tech without …