This post is sponsored by Samsung Business. All thoughts and opinions are my own.
There’s no question that businesses are getting more done in this new connected age. With increasing access to information and people, teams can consist of talent sourced from all over the world. But bringing together capable individuals doesn’t guarantee success. For collaboration to work, the right tools need to be adopted and used. Flexibility through mobility and seamless workflow are mandatory for maximizing productivity. Work and communication has to transfer smoothly from desktop to tablet to mobile device.
Many companies struggle to incorporate new gadgets as much as they do with the technology itself. Integrating the right tech tools is crucial for success, however. Mobile platforms and cloud file and workspace management software effectively free businesses and their employees from location and/or time constraints.
So how exactly are employees staying in touch? What’s the business’ primary currency? Ideas? Strategy? Sales? Consider the following critical factors before taking your company mobile.
Use Your Smartphones
Smart devices have raised the expectations of consumers and business leaders. Everything from file sharing, virtually meeting, and researching can be done from anywhere, on the go. The most used mobile features for collaboration include email, instant messaging (IM), and web conferencing tools. Team members can receive feedback and updates, and stay in touch through email. IM makes multi-tasking easier and quicker, and video conferencing allows for full face-to-face communication.
Don’t overlook the pitfalls of Wi-Fi, though. Investing in cellular-based wireless hotspot devices will broaden employees’ internet access—and enhance your security—while keeping costs low.
Using the Cloud
If a business plans to increase mobility, the cloud is the best option available. It no longer makes sense to go the route of a private infrastructure. The cloud offers in-house services, and many management and security options compatible with tablets, smartphones, and computers. Software as a Service (SaaS) companies offer different products, but all deal with similar functions.
Employees should not be signing onto any old network; rather, they should use cloud-based workspace and file sharing options. This way, team members can see what other co-workers are working on and exchange ideas fluidly.
Software once designed for consumer purposes is also gaining headway in the business world. For instance, technology such as Google Hangouts (a multi-screen video conferencing program) is offering industrial applications. Similar software, such as VMWare Octopus and Microsoft SkyDrive Pro, are following suit.
Using Cloud-Based Telephone Systems
Smartphones are still phones, and (believe it or not!) people still make calls. Cloud-based phone systems solve the problem of the limitations posed by multiple numbers. Employees often have office landlines and mobile numbers. Cloud systems allow them to answer office calls and access video conferencing from cell phones while keeping personal mobile numbers private.
Don’t Forget the Social Aspect
The more mobility incorporated, the more urgent online social features become. When workers don’t share a physical space, elements of human connection get lost. It’s known that the stronger a team’s camaraderie, the more productive the team. Starting online book clubs, fitness groups, and employee chat rooms promotes team bonding. Programs like Sqwiggle allow co-workers to “drop by” and chat with one another.
The rules of employees socializing in the virtual world are the same as the real world. Common interests, as well as shared ideas and principles unite people. Team building is essential for a strong business core.
Going Green
Cloud and web collaboration tools come with an additional benefit: If 40 percent of Americans worked from home only half the time, it would reduce greenhouse emissions by 5 million tons. That’s a pretty astounding number. The environmental advantages of reducing travel and material costs are undeniable—not to mention the money saved by companies. Simply using Google Docs to share all drafts and memos cuts down paper use significantly.
Businesses considering overhead costs should take advantage of mobility and telecommunicating options. Software is available for every aspect of connecting and collaboration. The added benefit to the environment can also be good for morale.
Mobile collaboration tools can enable a workforce to conduct business and share information more efficiently, providing an innovative advantage. Poorly implemented mobility can be a disaster. Preparing a strategy ahead of time is also advised. When tools are implemented correctly, social collaboration can be the difference between growth and stagnation.
Additional Resources on this Topic:
Reflections on Mobility and Collaboration
Mobility: What Businesses Need to Know
Business Collaboration: Real Time Vs. Asynchronous
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Daniel Newman is the Principal Analyst of Futurum Research and the CEO of Broadsuite Media Group. Living his life at the intersection of people and technology, Daniel works with the world’s largest technology brands exploring Digital Transformation and how it is influencing the enterprise. From Big Data to IoT to Cloud Computing, Newman makes the connections between business, people and tech that are required for companies to benefit most from their technology projects, which leads to his ideas regularly being cited in CIO.Com, CIO Review and hundreds of other sites across the world. A 5x Best Selling Author including his most recent “Building Dragons: Digital Transformation in the Experience Economy,” Daniel is also a Forbes, Entrepreneur and Huffington Post Contributor. MBA and Graduate Adjunct Professor, Daniel Newman is a Chicago Native and his speaking takes him around the world each year as he shares his vision of the role technology will play in our future.