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Best Buy Moves Deeper into Senior Healthcare with Acquisition of Critical Signal Technologies

In Digital Transformation, Future of Work by Shelly KramerLeave a Comment

Best Buy moves deeper into healthcare in general and the senior care market in particular with the acquisition of Critical Signal Technologies. Both Great Call and CST complement Best Buy’s existing customer care capabilities Geek Squad (tech support) and In-Home Advisors. These two customer care teams will be able to support senior citizens in the home, as well as provide senior health care. It also protects and pivots a traditional retail brand originally known as a great place to buy a computer or a TV into something much, much more.