At Dreamforce last week, Salesforce announced Salesforce Genie, a real-time data platform that powers Customer 360. Principal Analyst Daniel Newman dives into what we can expect from Salesforce Genie, and whether he thinks the growth trend for Salesforce will continue.
Salesforce Flow Automation Suite Expands with Addition of Impressive New Features
Futurum’s principal analyst Shelly Kramer explores recently announced additions to Salesforce Flow and the significance of their impact on workflow automation, worker empowerment, and customer experience.