While it’s been an exciting week for Five9 with news of its impending Zoom acquisition, the company has made some important updates to practical AI solutions for low-code developments for contact centers that are newsworthy as well. Futurum’s Shelly Kramer walks through the updates and provides her analysis here.
AWS Tackles Low Code/No Code With New Honeycode
AWS has launched its Honeycode platform to enable non-developers to build business applications with minimal code. The new offering diversifies AWS.