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Why Marc Benioff’s AI Bet Will Power Salesforce’s Next Wave of Growth

In Technology by Daniel NewmanLeave a Comment

In September 2016, unveiled its artificial-intelligence solution — dubbed Einstein — as the ultimate companion to helping businesses manage their relationships with customers. With the exponential growth of data and Salesforce’s desire to become more predictive and prescriptive along every step of the customer journey, CEO Marc Benioff saw the integration of AI as a natural next step in …