Futurum’s principal analyst Shelly Kramer explores Mitel’s move to subscription-based models for its flagship platforms. She explores the implications of the move for both customers and for Mitel’s bottom line and how this first of what will likely be many offerings fits perfectly into Mitel’s strategy of meeting customers where they are, serving their present needs, and helping to futureproof their organizations moving forward.
Mitel and RingCentral Announce New Strategic Partnership Which Could Have Lasting Impact on UCaaS Market
Mitel, a global leader in business communications, and RingCentral, a cloud communication solutions provider, announced a strategic partnership. Futurum’s principal analyst Daniel Newman offers insight into what this means for the UCaaS market.
How to Create More Meaningful Connections in a Remote World
In this episode of Future of Work Talk and the Futurum Tech Webcast, host Shelly Kramer is joined by Shameem Smillie, the Director of Global Contact Center Solutions at Mitel for a conversation around connection, personalized customer experiences, and what ‘meaningful connections’ mean in a digital world, what the future of work looks like in post-pandemic times — and some practical ways businesses can think about strengthening their communication skills.