In this episode of Future of Work Talk and the Futurum Tech Webcast, host Shelly Kramer is joined by Shameem Smillie, the Director of Global Contact Center Solutions at Mitel for a conversation around connection, personalized customer experiences, and what ‘meaningful connections’ mean in a digital world, what the future of work looks like in post-pandemic times — and some practical ways businesses can think about strengthening their communication skills.
Developing Strong Virtual Team Culture Through Communication Tools
Back in the day, companies sought to build a sense of camaraderie and support through things like corporate retreats, ropes courses, and trust falls. Nowadays—as more people continue to work remotely—leaders must find new ways to unite employees who are spending an increasing amount of time apart. Developing a strong virtual team culture needs to be a priority Last year …