There is so much more information in the form of unstructured data that could help companies better understand their customers. A Look at how sentiment analysis powered by AI could help companies deliver better customer experience and more.
When AI Chatbots Attack: What You Need to Know About the Struggle to Program Empathy
What’s new in the world of AI and chatbots? Plenty, actually. Love them or hate them, you’d better be prepared for these technologies to power the future of the B2B sales process. First, though, there are a few kinks that need to be worked out—or manners to be worked in, however you want to look at it. Don’t think so? …