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Searching for AI Algorithms’ Hidden Biases

In Technology by Daniel NewmanLeave a Comment

Last year, Microsoft launched a chatbot, powered by artificial intelligence, on Twitter as a fun social experiment to see how the bot interacted in the social media sphere. Within 24 hours, the bot had started spewing racist and inflammatory tweets—all learned from those interacting with it.

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Challenges and Solutions for B2B Omni-Channel Engagement

In Technology by Shelly KramerLeave a Comment

Customer expectations for the B2B buying experience have changed dramatically in recent years. The internet, social media channels, and connected, savvy customers mean that the way B2B prospects find, research, and ultimately buy products and services has evolved. Consumers expect brands to offer an ecommerce experience, moreover, they expect that ecommerce experience to be efficient, effective, and seamless. Sound like …

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Dealing with Fragmented Security

In Security by Daniel NewmanLeave a Comment

Usually, the more complex something is, the more difficult it is to figure out. That goes for cross-word puzzles and mazes—you’d think it would also stand true for cyber security. But what many IT teams have found is that the more complicated our networks are getting—mixing BYOD devices, legacy platforms, as-a-Service apps, and shadow IT—the more challenging it is to …

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Not All Threats Are Created Equal

In Security by Daniel NewmanLeave a Comment

As the digital ecosystem continues to grow, so do cyber security threats. With more data and apps moving to the cloud—accessible by an increasingly savvy class of hackers—companies worldwide are wondering how to manage what seems like an insurmountable cyber threat. Some say a more laissez faire approach to security management might be the key. If that sounds crazy, hear …

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Building Trust in Digital Systems

In Technology by Daniel NewmanLeave a Comment

Trust is integral in any relationship, whether personal or professional. Organizations would not be able to move forward without trust. When new changes are implemented, businesses require constant cooperation for evaluation. Trust holds an enterprise together throughout implementation processes and ensures everyone is on the same page regardless changes made within an organization. From dealing with complex challenges to everyday …

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HIPAA Guidelines: Understanding Compliance in the Cloud 

In Cloud by Kirk WrightLeave a Comment

Learn about the HIPAA guidelines and gain a better understanding of how you and your IT provider play a part in cloud compliance. The international healthcare cloud computing market is projected to rise to a valuation of nearly $9.5 billion in 2020—an annual growth rate of 20.5%. For organizations that manage, store or transmit electronic protected health information (ePHI) and …

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Using Predictive Analytics to Improve Sales Leads

In Technology by Daniel NewmanLeave a Comment

Marketing may have found a magic bullet in AI. Companies like Salesforce and IBM have recently unleashed a new round of accessible and affordable AI marketing tools that take the guesswork—and grunt work—out of marketing. The systems can save companies time and money, while also improving lead conversion rates. Even better, they can do it automatically. Case in point: a Harley-Davidson dealership …