Most businesses have undergone a digital transformation. Here’s how communication has shifted in recent years.
Communication Changes in the Digital Transformation
Usually, when we think of digital transformation, we think of the cool technologies—artificial intelligence, big data, machine learning—that help our businesses run faster and smoother. But those technologies do more than enhance our productivity. They also change how we communicate—with our fellow employees and with our customers. It would be easy to chalk all the communications changes up to “mobility”—the …