Futurum principal analyst Shelly Kramer explores the news that Five9 has become the official customer contact center software partner for golf’s European Tour group. The partnership is all about leveraging technology to drive innovation as well as making a better experience for all, improving communication and logistics for fans, players, and sponsors. This bodes well in myriad ways, both for the European Tour group as well as for the opportunities this might present for Five9 in the future.
