Futurum’s Principal analyst Daniel Newman provides his take on Salesforce’s new foray into digital streaming media, Salesforce+. Daniel explores the details of the new platform and what it will mean for the CRM giant.
Where is The Truth? Salesforce Runs Around in Circles on Customer Data
At Dreamforce 2019, Salesforce announced Customer 360 Truth to connect data from across sales, service, marketing, commerce and more to create a single, universal Salesforce ID for each customer. Exploring the announcement and its impact on the market.