Using Video to Improve Customer Service Interactions

9 years ago

Most consumers don't write home—or write on the internet—about receiving phenomenal customer service. But boy they sure do if they’ve…

How the Digital Economy Is Changing Future Of Business #Cloudtalk

9 years ago

Hosts Brian Fanzo & Daniel Newman discuss a wide range of topics ranging around the future of work, cloud computing…

Fear Not the Digital Vortex: Why Businesses Must Evolve

9 years ago

A recent report titled “Digital Vortex: How Digital Disruption Is Redefining Industries” from the Global Center for Digital Business Transformation…

Sensor Data Connecting Mobile Users and Content Seamlessly

9 years ago

This post is sponsored by Samsung Business. All thoughts and opinions are my own. It's safe to say that it would…

Hybrid Cloud: The Public and Private Cloud Mash-Up and its Benefits

9 years ago

Many organizations have adopted at least some public cloud solutions for the convenience, scalability, and affordability they offer—but security is…

Dell Report Reveals Iranian Hackers Used LinkedIn to Spy

9 years ago

How often have you gotten a social media connection request from a person you didn’t know well, or perhaps even…

Enterprise Video Must Be as Easy as Your Apps

9 years ago

I’ll confess to something I’m sure many of you will relate to: I frequently communicate with my colleagues over Google+…

How Big Data Use in Healthcare Prevents Scams and Fraud

9 years ago

The term “big data” is no longer just the latest business catchphrase. Today’s technology gives us the ability to capture,…

Building a Digital Footprint That Will Get You Hired in Tech

9 years ago

We are living in a world where nearly 80 percent of employers scan the online reputations of potential recruits. Yet…

Learning on the Fly: Rapid Tech Shift Requires a New Type of Thinker

9 years ago

If you study the sciences–especially in computing, networking, or marketing–you’re probably aware that things are changing at an astonishing pace.…