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Improving the Customer Journey with IoT

In IoT by Daniel NewmanLeave a Comment

I was recently honored to be one of the thought leaders interviewed for SAP’s “Focusing Forward with IOT” report. Along with the other technology leaders included in the study, I believe the Internet of Things (IoT) holds huge potential for society, especially when it comes to customer experience (CX). The fact that the IoT can help businesses gain so much …