The News: Unfolding global events in 2020 such as the COVID-19 pandemic and rapid buildout of remote workforces are playing a pivotal role in validating that robotic process automation (RPA) is a game changing technology, saving time and money on repetitive manual tasks, boosting productivity, and improving the overall employee experience. Organizations are accelerating their adoption of RPA on an enterprise-wide basis to create business value and competitive advantages. Now organizations must understand how they can optimize their investments and broaden workforce acceptance of RPA in order to fuel their overall competitiveness and fulfill their prime business objectives.
Analyst Take: Our newest research report, “Where the Culture of Automation Fulfills Strategic Business Objectives” done in partnership with UiPath – offers a look into how businesses are implementing Robotic Process Automation (RPA) solutions, including their perceptions of value, impact on the organization and top barriers and challenges.
To better understand the current and future state of RPA, the research and analysis team at Futurum Research developed a research program based on a multi-question, double-blind survey presented to more than 500 high-level business and technology executives directly responsible for the planning, management, and use of automation technologies.
The survey and the resulting research focused on five major issues including perceptions of value, key investment drivers, top barriers and challenges, the impact on employees and organizations, and the most successful use cases driving investment in RPA solutions.
Futurum Research set out to not only leverage this survey data for direct market insights, but to also be able to identify where organizations are successful in assimilating RPA into their organizations.
Our goal was to understand workforce perception of RPA and how successfully organizations are communicating RPA’s role and benefits throughout their workforce; specifically pinpointing the drivers for RPA investment and obstacles to RPA adoption, as well as exploring the impact is having on organizational operations and staff.
Within this report, we offer five key research insights on the perception of RPA, the investment drivers of RPA, obstacles to RPA adoption and how to identify and surmount them, the role communication within the organization plays in successful RPA adoption and cultural transformation, and the top use cases spurring the adoption of RPA today and beyond.
The technology of RPA is changing, as is its role with organizations. Business leaders must understand this and develop a strategy that will allow them to keep pace with these changes in order to optimize the benefits RPA can offer, today and in the future. The 2020 global COVID-19 pandemic and supply chain uncertainties have amply demonstrated the need for business agility and resiliency — and without question, RPA is part of the solution. Download our research report Where the Culture of Automation Fulfills Strategic Business Objectives and learn more about the integral role RPA can play within your organization today.
Futurum Research provides industry research and analysis. These columns are for educational purposes only and should not be considered in any way investment advice.
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The original version of this article was first published on Futurum Research.
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