Microsoft Digital Contact Center Platform: A New Solution for Better Customer Care

3 years ago

The recently announced Microsoft Digital Contact Center Platform is a new solution designed to improve customer care. Futurum's principal analyst…

Amazon Alexa Live 2022 Featured Exciting Updates for Smart Home and Connected Devices and Big Developer Incentives

3 years ago

Futurum analyst Michael Diamond discusses some of the key announcements made at the Amazon Alexa Live 2022 event and explores…

Red Hat Collaborates with ABB on Industrial Edge Computing Offering

3 years ago

Futurum senior analyst Steven Dickens provides his take on the announcements this week from Red Hat about the company’s collaboration…

Google Continues to Strengthen its Vertical and Ecosystem Focus by Creating its Google Public Sector Division

3 years ago

Futurum analyst Michael Diamond discusses Google Cloud’s newly added Google Public Sector division that is targeting the federal, state, and…

Qualcomm, Ericsson, and Thales: Power Trio Taking 5G on a Space Trip

3 years ago

Futurum’s Ron Westfall explores why the power trio of Qualcomm, Ericsson, and Thales can advance the adoption of standardized 5G…

NEC Aspires to Accelerate Open RAN 5G Integration

3 years ago

Futurum’s Ron Westfall assesses why NEC’s acquisition of Aspire Technology strengthen its hand in the nascent Open RAN market segments,…

STMicroelectronics, GlobalFoundries Building New Chip Plant

3 years ago

STMicroelectronics and GlobalFoundries are building a new European chip plant that will crank out another 620,000 chip wafers by 2026…

FedEx Data Centers, Mainframes Shuttering in 100% Cloud Move

3 years ago

Futurum analyst Todd R. Weiss and fellow Futurum analysts explore FedEx’s move to shut its data centers and mainframes by…

Google Cloud Open Source Expertise Now for Sale to Customers

3 years ago

Futurum analyst Todd R. Weiss looks at how Google Cloud’s open source expertise will be sold to customers on a…

IBM Acquires Databand.ai to Improve Data Observability

3 years ago

Futurum’s principal analyst Daniel Newman explores IBM’s acquisition of Databand.ai, a leading data observability software provider, offering insight on how…